From the first day I met yourself and Matthew your service was impeccable. You were very friendly, knowledgeable and already gained my trust from the first meeting due to the fact that you were very open and you listened attentively to the things I had to say. When you and Matthew evaluated the property, you were clear in setting expectations and clear on the approach you wanted to take based on the type of property and what I expected of the process. You advised me of the different options that I had related to the property from the possibility of renting the property out to selling the property. You also helped me understand the process that we were going to follow aswell as what the expected time frame would be to sell the property. You secured a few viewings for people who were interested and kept advising me based on what their interest level was. I gave a clear mandate on what I was expecting from a price perspective and you made sure you did not let anyone view who was not in that price range. Once the initial offer from the buyer had come in you continued to check up on me and advise of the next steps that would follow. I found that very reassuring because you always followed up with me and made sure you kept me updated in the process. With regards to the final transactions even though the registration took a while you continued to follow up and check up on me regularly letting me know where we were and general check ins were done which I greatly appreciated. The after sale process once registration took place was fantastic- you were present for the hand over and remained the middlewoman between myself and the seller. I truly appreciate all the work you put into the sale and remained consistent in the process. I will definitely make use of your services in the future! Regards Bryton
Bryton Masina
Justine Burgess
I just wanted to let you know that you have a really talented and superb agent working for your firm. Tony's urgency, persistence and friendliness resulted in my property being sold within 4 days! He is by far the best agent who I have dealt with and will definitely continue to do business with him, as well as recommend him to family and friends. If there was such a thing, I would nominate him for "AGENT OF THE DECADE" award!!Thank you to your firm for providing such incredible service, but most important of all, THANK YOU Tony for being incredible! :) >I had forgotten to add the incredible service Robyn Hill had provided as well! She was really thorough and friendly with all the trips she has done bringing potential buyers to view the property.>Thank you once again to Tony and Robyn for being such amazing agents! :)p>
Szuhan
Tony Vinello & Robyn Hill
Hello Justine, I am writing this email to express my gratitude to you for guiding me through the process of buying my first ever home. Before embarking on this journey, I had heard of how daunting the process of buying property can be and after viewing the unit at Red Ivory Lane, I knew that I had made the right decision to view it and possibly make an offer. You were kind and you literally held my hand throughout the process. I like that you checked up on me frequently and even went further as to help me secure the FLISP subsidy. Your calls, emails and messages didn't go unnoticed and I am very grateful for that. Your love and dedication to your job stand out for me and may you keep it up and help others like myself secure their dream homes! Thank you
Lindiwe
Justine Burgess
Dear Buffy, It has been eons ... forgive me for the time it has taken for me to pen you an email. Just really wanted to say thank you for all the effort you put into getting my house sold against all odds and ridiculous time constraints. Your professionalism, expertise, advice (that I ignored regretfully) was top class. Even though at times we probably wanted to cause grievous bodily harm we still managed to get through it with a laugh and I am pretty sure I would not have achieved the result we did without your die hard ways. Thanks Buffy - you are a gem. PS. Loving the UK and have no regrets ... well none that I can remember (at my age your short-term memory is not always the most reliable ha ha) Take care
L. Nel
Buffy Cameron
Hi Justine, Thank you so much for the caring and professional way that you sold both Mom and my houses, so that Brett and I could make the dream purchase. You went in like a fire cracker and got us what we needed and facilitated everything so effortlessly. You were never more than a WhatsApp away and gave immediate feedback and assistance. There is no way we would have been able to navigate the 'dark world' of property purchase without you. You made us feel at ease with your friendly open manner, and attention to detail (To the point that the champagne bottle for Mom was purple). You were best friends with our dogs, all 5 of them and loved the bonsai. Thank you for becoming a friend. Regards Kelley Reynolds-Clausen
Kelley Reynolds-Clausen
Justine Burgess
Good day I hope all is well I would like to compliment Michelle for a job well done I have been looking for an apartment to rent and I was very stressed God send a good Samaritan to come and help me Michelle went out her way to help me and find a place for me She is been calling me to update me with everything on a daily basis She is an asset to your company and we really need people like her who puts their customers 1st Very good at her job and she puts herself in a client's shoes ,she goes out of her way to make sure that the customer is satisfied at the end of the day I would like to recommend Michelle for an Award She really deserves it
Gladys Mashigo
Michelle Thabane
Dear Charmaine and Team, I would like to place on record my feedback of the excellent service I have received from Charmaine Ronne. As this has been a very emotional purchase following my recent separation, Charmaine has indeed been instrumental in ensuring that I am completely kept in the loop of all developments on the sale. >She is an excellent communicator and I am impressed that she has only recently begun this career as a fully fledged Property Agent. font-size: 14px; line-height: 1.42857; color: rgb(53, 52, 50); font-family: proxima-nova, ProximaNova-Regular, "Lucida Grande", "Helvetica Neue", Helvetica, Arial, sans-serif;">Her professionalism, Charmaine, thank you for all your support and excellent service on the purchase of my new property. .
Bianca Sooriah
Charmaine Ronne
Hi Daryl, I hope this finds you well. What amazing people work for you! π I just had to let you know, that both Gerrard & Dave have been by far the best Estate Agents I have had the pleasure to work with. Keeping me in the loop, time keeping is amazing. My safety has been on top of their mind, always. They have been diligent and very polite. Thank you for making this very difficult issue, a bearable one. Working with your guys have been an absolute pleasure. Thank you again.
Dawn
Gerrard Joseph and Dave Greet
Dear Gerrard, I would like to take a minute to thank you profusely for all your hard work and efforts in assisting my family with finding our dream home. I know I was not an easy client to satisfy as my needs were difficult to match or find, yet you made numerous of appointments for viewing with a smile on your face and kept telling me that you will find my dream home. There was no lie in that statement... Thank you Gerrard for all your advice, time and effort that you put into this exercise. When you told me that you found "MY DREAM HOME" I instantly got excited as I knew you meant it because you knew what I was looking for and made and effort to get to know us and know our needs. I would also like to thank Robyn who is a gem too. She is very easy to communicate with and really assisted me with finalizing the sale and really negotiated on my behalf. Thank you guys, Jack Russell is very lucky to have you on their team. Thanks for holding my hand through this journey.
Rehana Chetty
Gerrard Joseph
Thanks to my platinum realtor Justine Burgess from Jack Russell Estates we closed the deal on my new house in 2 days! Yes JUST like that! I pointed out the complex I loved and she made it happen. The property wasn't even listed! Justine went in like a soldier and hours later the seller was like a little puppy in her hands with her stunning charm! Now a dear friend of mine she took me out for brekkie to celebrate, showered me in gifts and made me feel like a rockstar! Throughout the transfer process Justine kept me informed, ironed out all the creases and liaised with the conveyancer on my behalf when I was out of town.Always the perfect diplomat, friendly, positive and helpful - Justine JUST made it so easy to purchase the perfect property which can be a very draining exercise. Jack Russell Estates - rock solid investors in The Vale for decades - you guys are truly valued. Keep making our our beautiful little town count! #jackrussellestates # topagents #realestate #edenvale #edenvaletownhouse #thevale #historicaltowns #buying #selling #theavenues #bedfordview #whatismeanttobewillbe #rainbow
Dave Benjamin
Justine Burgess
To whoever it may concern. Ms Buffy Cameron, as Estate Agent for Jack Russell Estates, was contracted by me to sell my house at 41 Neserton Drive, Isandovale. Ms Cameron was extremely professional in promoting the sale and managing the execution thereof. I have no hesitation in recommending her for any property transaction.
Dick Coates
Buffy Cameron
Hi Samatha I just want to say what a tremendous pleasure it is to deal with Justine Burgess. She has been working very hard for 3 months now to find me a property on a limited budget with non-flexible specs. She has heart and interest in what a client needs. A wonderful asset to the agency. Give her cake! :) Dave Jordaan
Dave Jordaan
Justine Burgess
Dear Kathleen Kathleen sold our property during COVID and achieved our asking price in a very difficult market. We subsequently had complications with the legalities surrounding the transfer and despite us having left South Africa, she continued to support us and went over and above to ensure that the situation was rectified as soon as possible. We were truly grateful to have an agent as dedicated as she is. I cannot recommend her commitment and professionalism highly enough.
Lynn & Mike Van Der Schyff
Kathleen Baird
To whom it may concern. I would like to thank Charmaine Mohale for the excellent service she has and is still rendering from the start of us enquiring about the property at Summer Gardens for rental. I believe if she keep up the good work she will reach unbelievable heights and also remain a very valuable asset to Jack Russell Estates. I will definitely recommend your business in future due to the service I received from her. Thank you Charmaine and thanks Jack Russell Estates. Faithfully Cameron Puley
Cameron Puley
Charmaine Mohale
Hi Sam, Just wanted to thank you for putting Tony onto the search for a home for myself and my furballs. Offer was signed on Saturday and accepted last night. He really did go out of his way to make this work, and for that I am most grateful. I wanted to send my appreciation! Almost exactly 20 years later ...and Jack Russell Estates has not let me down!
Kim
Tony Vinello & Robyn Hill
Hi Justine. Thank you for the message. You have been a great help since we met. You are a wonderful person and I am grateful to God that I got the chance to meet you
Lauren January
Justine Burgess
Hi Justine, Trish and I would like to thank you for selling our home. From the moment that you arrived at our home with your smile and friendly attitude we knew we had a sale on our hands. Your service was professional, friendly and ever so willing to help us in any way to get the property sold. Your showing of the house to the people that came was also very professional, answering their questions as asked. This could only be done as you had spent time with us finding out the history of the home and what we were doing to improve it even thou we were selling. With our greatful thanks. Wishing you well as you go forward. With appreciation Rod, Trish, Sinead and Cianan
Rod
Justine Burgess
We want to express our sincere gratitude to your exceptional assistance and prompt responses to all our concerns. Thanks to your diligent efforts, the process of buying our home was seamless and convenient. Without a doubt, we recommend your services to anyone Looking to purchase a property in Isandovale. It is evident that you genuinely care about your clients and go above and beyond to ensure their needs are met . Once again, thank you for making our home-buying experience an absolute pleasure. We will certainly reach out to you for any future real estate needs ππ½ Seshni and Jitesh Hi Buffy . Sorry I completely forgot to reply to this message We want to express our sincere gratitude to your exceptional assistance and prompt responses to all our concerns. Thanks to your diligent efforts, the process of buying our home was seamless and convenient. Without a doubt, we recommend your services to anyone Looking to purchase a property in Isandovale. It is evident that you genuinely care about your clients and go above and beyond to ensure their needs are met . Once again, thank you for making our home-buying experience an absolute pleasure. We will certainly reach out to you for any future real estate needs ππ½
Seshni & Jitesh
Buffy Cameron
To Whom It May Concern I am writing this letter to recommend Mrs Roshni Pahaladh as a Real Estate Agent. She was most helpful in facilitating the sale/purchase of an apartment I recently bought (2022). Mrs Pahaladh conducts her work openly and honestly, and she was prompt and helpful with any questions I need answered. She provided me with all the details and references I required, and helped make this acquisition a pleasure. All procedures and referrals were dealt with quickly and efficiently, and this deal was completed in 1 month. I was very pleased with her work and assistance. I am happy to recommend her to all prospective property buyers. Kind Regards Mr Christopher Prince B.Com - Transport & Logistics
Mr Christopher Prince
Roshni Pahaladh
Thank you to Rosh for all her efforts to get my place sold at a Great price! She understood the needs of the buyer and made every effort to have the family's dream of owning possible. She pulled a team together to get the sale through in the quickest time possible. Best Wishes for your future! Kind Regards Lisa
Lisa
Roshni Pahaladh
Towards the end of 2022, we were looking for a larger property to house our dogs and ever-growing family. In our search for the ideal property, we were lucky enough to find not only our dream home but also a respectable, honourable and professional estate agent in Buffy Cameron. We gladly recommend her services to anyone looking for an effective agent with a personal touch. Throughout our dealings with her in the purchase of our property, she has kept us informed. Once we moved in she ensured we were settled and familiar with the nuances of the suburb where we had purchased.
Gregory De Villiers
Buffy Cameron
Hi team Jack Russell, A massive Thank you from me π It was if you had read my mind when Justine phoned me enquiring if I was interested in selling, & voila, 3 months later all is done & dusted. A special Thank you to Justine for continuously checking up on the status of the property & the bond process- It made the experience very pleasant! You delivered magnificent customer service. I will certainly make use of your services in the future~ All the best
Sean Stephan
Justine Burgess
We had an awesome experience when we appointed Buffy from Jack RUssell Estates to sell our lovely home for us. Her professionalism was outstanding as well as her kind & friendly attitude which made our sale finalised quickly & with efficiency. She comes highly recommended. Heather Bamford
Heather Bamford
Buffy Cameron
Good Day Samantha, We sold our house, 132 Sherbrooke, Louis Place, Eden Glen, end of May 2023. Justine was our estate agent. Justine was fantastic. She was extremely professional, very pleasant and went out of her way to assist us. Nothing was too much trouble. Justine was always punctual and kept us informed every step of the way. She made the entire selling process much less stressful all round. I feel she is a real asset to your company. Thank you and best wishes Eve Curtis
Eve Curtis
Justine Burgess
Justine Gatter from Jack Russell Estates Agency is truly exceptional. She listens carefully to your needs and consistently delivers with professionalism and deep market insight. Her dedication, motivation, and attention to detail are unmatched, keeping you informed and confident every step of the way. Highly recommended!" Danica, ecstatic seller!!!
Danica
Justine Gatter